Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by third-party gateways)

B. Technical & Usage Information

• IP address
• Device type and browser details
• Pages viewed and time spent on the website
• Cookies and tracking technologies

C. Order & Communication Information

• Order history and transaction details
• Customer service queries
• Emails or messages you send to us

2. How We Use Your Information

Your information is used to improve your shopping experience and operate our business effectively. We may use it for:

• Processing and fulfilling your orders
• Sending order updates, confirmations, and shipping notifications
• Customer support and communication
• Personalizing your browsing experience
• Improving website design, content, and security
• Marketing communications (only with your consent)
• Fraud detection and prevention

3. Cookies & Tracking Technologies

We use cookies to enhance your user experience. These may include:

• Essential Cookies – Required for the website to function.
• Analytics Cookies – Help us understand visitor behavior.
• Marketing Cookies – Used for personalized ads and remarketing.

You can disable cookies in your browser settings, but some features may not work properly.

4. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Trusted third-party service providers (payment gateways, couriers, hosting providers)
• Law enforcement, if required by law
• Business partners involved in fulfilling your orders

5. Payment Security

We never store your full payment details. All payments are processed securely through trusted third-party payment gateways compliant with PCI-DSS standards.

6. Data Storage & Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data anytime (unless legally restricted).

7. Your Rights & Choices

You have the following rights regarding your data:

• Access your personal information
• Correct inaccurate or outdated information
• Request deletion of your data
• Opt-out of marketing communications at any time
• Withdraw consent for data processing

For any such request, email us at: zivewearthecomfort@gmail.com

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. Please review their policies before sharing personal information.

9. Data Protection & Security

We implement strong technical and organizational measures to safeguard your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have mistakenly collected such data, contact us for removal.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates signifies acceptance of the updated policy.

12. Contact Us

For questions or privacy-related requests, contact us at:

A House of Nehidham
Email: zivewearthecomfort@gmail.com
Phone: +91 9952 467 399