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Shipping Policy

At Ziveclothing, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

1. Order Processing Time

  • All orders are processed within 1–3 business days.
  • Orders are not processed on Sundays or public holidays.
  • You will receive an order confirmation and shipping update via email or SMS.

2. Delivery Time

  • Standard delivery within India: 3–7 business days
  • Remote areas may take: 5–10 business days
  • Delivery timelines may vary during sales, festivals, or unforeseen delays.

3. Shipping Charges

  • Shipping charges are calculated at checkout.
  • Free shipping may be available on selected offers or order values.
  • Shipping fees (if paid) are non-refundable once the order is shipped.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS. You can track your order using the courier partner’s tracking link provided.

5. Cash on Delivery (if applicable)

  • COD may be available for selected locations.
  • Additional COD charges may apply.
  • Please keep exact cash ready at the time of delivery.

6. Incorrect Address or Failed Delivery

  • Please ensure your shipping address and phone number are correct.
  • If delivery fails due to incorrect details, re-shipping charges may apply.
  • Orders returned due to non-availability may require additional shipping fees.

7. Damaged Package

If you receive a damaged package, please take photos and contact us within 48 hours of delivery. We will assist you with replacement or support.

8. Contact Us

For shipping-related questions, contact:

A House of Nehidham
Email: zivewearthecomfort@gmail.com
Phone: +91 9952 467 399